Hosting & Application Maintenance Services

HOSTING & APPLICATION MAINTENANCE SERVICES

Arithmos is specialized in the hosting of Life Sciences applications and ensures its customers secure data storage. All applications can be hosted in our certified data center with logical and physical security measures in place and with redundancy applied to all servers and components.

The customer can choose from different hosting services according to its needs, which can include:

  • Maintenance of the Hosted System Incident Management
  • Backup and Restore
  • Reporting
  • Disaster Recovery
  • Periodic Vulnerability Assessment
  • Risk Analysis
  • Agreement Review

Arithmos Life Science Application Management include 3 LEVELS OF SUPPORTaccording to the needs of the client.

Life Science Application Management includes:

  • On-Boarding Service and Decommissioning: Arithmos will support in every phase of the system lifecycle;
  • Maintenance and Support: day-to-day maintenance and support in case of Events and Incidents;
  • Patch Management: we provide the evaluation of available security vulnerability patches, define it with the client and apply it;
  • Application Account Management including creation, administration and record keeping; Dictionaries upload service;
  • Periodic Compliance Review for Computer System;
  • Consulting Services and Customer Request Fulfilment: Arithmos provides consultancy for various models of development and types of upgrade.

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