Help Desk & Application Support

HELP DESK & APPLICATION SUPPORT

Thanks to the experience developed in the Life Sciences Applications industry, Arithmos is able to provide its clients with a comprehensive helpdesk service.

Help Desk Service Main Features

  • Tracking of ticket request through a web-based ticket management platform (SysAid);
  • Telephone and Email support;
  • Available 24/7/365 via Web, flexible telephone hours upon request; FAQ section to answer common questions quickly;
  • Support provided by Life Sciences Application specialists.

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